Online Plant Sale FAQ's

On the front page of the store, there will be a section that showcases new additions to the store that we will try to update weekly

Under the current circumstances, all plant sales must be final. No refunds, returns, or exchanges are allowed. If you have concerns about your plant material, please notify us at pick up.

Yes. You will receive 2 emails from the Garden. The first will be a Thank you that is automated on order completion. The second will be the notice that our Horticulture staff have received your order and are working to get it ready for pickup.

After you complete your purchase you will receive emails stating your order has been completed and then fulfilled. Both of these emails link to our scheduling tool that will allow you to pick a date and time between October 6 and November 6.

We schedule pickups between the hours of 12:00 pm and 2:00 pm as well as 4:00 pm till 6:00pm on Wednesday and Thursday. We also have slots available on Fridays from 12:00 pm till 2:00pm and from 3:00 pm till 5:00pm

YES! Our Friends Members will be able to enter a promotional code and get 10% off their order. If your not a member or you need to renew your membership, then just select the Friends Membership section and add a membership to your cart

Winter WonderLights

Tickets are $15, plus taxes and vendor fees. Children ages 3 and younger will be admitted free of charge. Our Friends members will receive a 10 percent discount on ticket purchases. Groups of 20 people or more who purchase tickets on the same night will receive a 10 percent discount.

For an additional fee of $5 per ticket, you can add ticket flexibility, which will allow you to move your tickets and parking to another night once, based on availability.

All tickets are non-refundable. Tickets are only transferable if flexibility is purchased.

This year, Winter WonderLights will be open beginning Nov. 22. The show will be open weekly on the following dates: Nov. 22, Nov. 24-26, Nov. 29-Dec.3, Dec. 6-10, Dec. 13-23 and Dec. 26-30.

Timed entrances will be scheduled to enhance the visitor’s experience. The first guests will be admitted at 5:30 p.m. and continue in 30-minute increments, with the last admission at 9 p.m.

The 30-minute increments are for entry times only; guests can experience the show at their own pace. The trail is about one-half mile and should take about an hour to complete.

The Winter WonderLights show trail is fully accessible for wheelchairs and strollers. The trail is about one-half mile and should take about an hour to complete.

Yes. Each timed entry has a limited capacity, and tickets will only be sold in advance through the online vendor.

Tickets will be available online beginning in September 2023. Visit our website, wonderlights.uga.edu, to purchase tickets.

The State Botanical Garden of Georgia uses an outside vendor, Anchor Operating Systems, to manage ticket sales. When you purchase tickets for Winter WonderLights, the charge may appear as Anchor Operating Systems on your credit card statement rather than the State Botanical Garden of Georgia.

You will only receive one QR code after purchasing your tickets that has all your tickets and parking passes, if purchased. The QR code can be distributed to those attending Winter WonderLights in your group. Your group does not have to arrive at the same time to have your tickets scanned.

Winter WonderLights is presented rain or shine. In the event of severe weather that prevents the show from operating, ticket holders will be contacted to reschedule their visit on an alternate date.

In January, the garden will offer a special event for the new year, WonderLights Disco Nights, on Jan. 4-7, 2024. Disco Nights will allow visitors to experience the light show trail while grooving to disco hits. Ticket prices and entry times for Disco Nights will be the same as Winter WonderLights.

We will need volunteers each night to make the magic happen. Volunteer shifts are 4:30-7:45 p.m. and 7:15-10:30 p.m. Volunteer positions include entrance greeter, wayfinder and s’mores station monitor. Click here to sign up to volunteer.

Contact Adam Lowe at adam.lowe@uga.edu with questions.

Winter WonderLights has partnered with KultureCity® to enhance our ability to assist and accommodate guests with sensory needs. Our goal is to provide an inclusive experience for all guests during all events. We strive to raise awareness of the needs and challenges faced by individuals with sensory processing needs by supplying our staff with annual training and by offering the resources and accommodations below to our guests. For more information about what to expect at the show, visit https://venue.kulturecity.org/venues/winter-wonder-lights-state-botanical-garden-of-georgia.

KultureCity® Sensory bags containing special KCVIP badges, feeling thermometer, fidget tools, and noise-canceling headphones are available for checkout (at no cost by leaving an ID) at the entrance to the show where tickets are scanned. A quiet area is located inside the Visitor Center and Conservatory.

 

Free off-site parking will be provided at the UGA Soccer/Softball Complex, located at 2330 S. Milledge Ave. Athens, Ga. 30605. UGA Transportation and Parking Services will provide free shuttle service from those lots to the State Botanical Garden. The first shuttle bus leaves the parking area at 5:25 p.m.

Accessibility parking will also be available for free at the garden but must be reserved when tickets are purchased. A limited number of nightly VIP passes for parking at the State Botanical Garden will be available for $25 but must be purchased when purchasing tickets to the event.

By using our Manage Your Booking tool, you can add on a VIP or accessibility parking pass after you’ve completed your order, based on availability. The Manage Your Booking tool can be accessed here; you will need your order confirmation number and email address you used to purchase the tickets to access the system.

You should arrive 20 minutes before your timed ticketed entrance. This will allow ample time to park and ride the shuttle to the State Botanical Garden.

You can become a Friend of the State Botanical Garden by registering at this link. Friends members receive discounts on most events and programs offered at the garden and special invitations to advance plant sales, horticultural talks and trips to other regional attractions. The Friends’ newsletter provides additional information about upcoming garden events and features current articles by our knowledgeable garden staff.

Friends members looking for the discount code for Winter WonderLights can email Lynn Bryant at lpbryant@uga.edu.

S’mores, hot chocolate and coffee, bottled water and other beverages will be available for purchase at specific locations along the light show trail. Cash and cards will be accepted for these items.

Photographs are allowed. Drones are not permitted at the State Botanical Garden of Georgia.

Staff may photograph and/or video record event participants and visitors at programs, events and other activities to advance the mission of the State Botanical Garden of Georgia. By attending programs and events, you authorize the use and reproduction by the garden or anyone authorized by the garden to any photographs, audio or video taken while at the State Botanical Garden of Georgia or garden-sponsored event, without compensation.

Dogs are not allowed in the State Botanical Garden. Service animals are permitted.

The State Botanical Garden is located at 2450 S. Milledge Ave. in Athens, Ga. The entrance is roughly a mile from the Athens-10 Loop, exit 6. Click Here for a link to google maps

The State Botanical Garden and grounds will close at 4 p.m. on nights when Winter WonderLights is scheduled. Day visitors must exit the grounds before returning to the light show at their scheduled time.

Contact Johnathon Barrett at johnathon.barrett@uga.edu for more information on sponsorship packages and opportunities.